Multidimensional evaluation of performance: experimental application of the balanced scorecard in Ferrara university hospital

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Adriano Verzola^*, Roberto Bentivegna, Gianni Carandina, Lucio Trevisani, Pasquale Gregorio and Alberto Mandini

Cost Effectiveness and Resource Allocation 2009, 7:15 doi:10.1186/1478-7547-7-15

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